Returns, Replacements & Warranty Coverage
Hassle-Free 30-Day Return Policy • Authorized OEM Warranty Center
1. 30-Day Commercial Return Window
We stand behind every machine, pump, and accessory we sell. If you are not completely satisfied with your purchase, you may return new, un-fueled, and un-used equipment within 30 days of delivery for a full refund or exchange.
2. OEM Factory Warranty Coverage
As an authorized distributor for Honda, Comet, General Pump, Delco, and Whisper Wash, all equipment sold by PowerWashing.com includes genuine manufacturer factory warranties:
- Honda GX Commercial Engines: 3-Year Limited Commercial Manufacturer Warranty.
- General Pump & Comet Industrial Triplex Pumps: 5-Year Limited Manufacturer Manifold Warranty.
- Electric Pressure Washers & Heaters: 1 to 2 Years depending on model specifications.
- Hoses, Guns & Spray Tips: 90-Day Factory Defect Warranty.
3. How to Request an RMA (Return Merchandise Authorization)
- Locate your Order # on your receipt or in your Order History.
- Call our master technician warranty team at 888-990-WASH or submit a support ticket via Contact Us.
- You will receive an RMA number along with discounted return freight shipping documents and packing instructions.
4. Fuel & Hazardous Materials Safety
Due to federal DOT and Hazmat transportation regulations, engines, fuel tanks, and pumps that have been filled with gasoline, diesel, or chemicals cannot be shipped via commercial carriers until completely drained and flushed.